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Pkok1 Privacy Policy — How Your Information Is Protected

Your privacy is our top priority at pkok1. On this page, we clearly explain what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 Applicable to: all users SSL 256-bit Secured

Good to know: By using pkok1, you agree to this Privacy Policy. Any changes to the policy will be communicated on the platform in advance. We will never sell your information to third parties.

Table of contents
Introduction Data collection Data usage Data sharing Cookie Policy Data security Your Rights Data retention Minors Policy updates

1. Introduction

Pkok1 (https://pkok1.pro) is a trusted online gaming platform serving users across Bangladesh. We believe you should have full control over your personal information.

This Privacy Policy ("Policy") describes how pkok1 collects, stores, uses, and protects your information. It applies to our website, mobile app, and all other digital services.

By using pkok1, you confirm that you have read and fully agree to this Privacy Policy. If anything is unclear, please reach out to our support team.

Our Commitment: We only collect information that is necessary to provide you with the best service. Your data is never used unnecessarily.

2. What Information We Collect

Pkok1 collects two types of information from you — data you provide directly, and data collected automatically. Details are outlined below:

Data type Description When It Is Collected
Identity information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile Banking/Nagad/Rocket number, transaction history During deposits and withdrawals
Device information IP address, browser, operating system When accessing the platform
Gaming activity Betting history, game logs, session duration During gameplay
Location Data Approximate location (derived from IP) During each login session

We do not collect sensitive information such as religion, ethnicity, political views, or health-related data.

3. How Your Information Is Used

Pkok1 uses your information only for legitimate purposes. We never use your data for anything unnecessary. The primary reasons for using your information are listed below:

  • Account Management: To create, verify, and maintain your account.
  • Service delivery: For gameplay, deposits, withdrawals, and bonus processing.
  • Identity verification: For the KYC process to prevent underage users and fraudulent activity.
  • Security assurance: To detect unauthorized access, fraud, and money laundering.
  • Customer service: To handle your complaints, questions, and support requests.
  • Personalized experience: To show you game recommendations and promotions based on your preferences.
  • Legal Obligations: To meet regulatory requirements.
  • Platform improvement: To analyze user experience and improve our services.

Transparency: Whenever we intend to use your information for a new purpose, we will notify you in advance and obtain your consent where required.

4. Data Sharing & Disclosure

Pkok1 never sells your personal information. However, in certain limited circumstances, data may need to be shared with trusted third parties:

  • Payment processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the data necessary to verify transactions.
  • KYC Partner: Third-party identity verification providers receive only the data required for verification.
  • Technology infrastructure: Cloud hosting and server providers store encrypted data.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
  • Fraud prevention: Limited data may be shared with industry-level fraud detection systems.

All third-party service providers are required to comply with pkok1's privacy standards and may only use data for specified purposes.

5. Cookies Policy

Pkok1's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

  • Essential cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: Used to remember your language preference, theme settings, and game choices.
  • Analytics cookies: Anonymous data is collected to understand which parts of the platform are used most.
  • Marketing cookies: Used to show you relevant offers based on your interests.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

pkok1 does not use third-party advertising network cookies. All cookies on our platform are used exclusively for pkok1's own service operations.

6. Data Security Measures

Pkok1 uses industry-leading security technology to protect your information. Our protection framework operates on multiple layers:

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
  • AES-256 Storage: All sensitive data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA): OTP verification is required to access your account.
  • Firewall and DDoS protection: Advanced firewalls are active to protect against cyberattacks.
  • Regular security audits: Regular security audits conducted by third-party experts.
  • Restricted Staff Access: Only authorized personnel may access specific data.
  • Data masking: Sensitive information is masked in logs and reports.

Warning: pkok1 will never ask for your password, OTP, or card number by phone, SMS, or email. Any such request is a scam — report it to our support team immediately.

7. Your Data Rights

As a pkok1 user, you have important rights over your own data. We fully uphold these rights:

  • Right to access: To find out what information we hold about you, submit a request to our support team.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to restrict processing: In certain cases, you may request that the use of your information be restricted.
  • Right to portability: You may request your information in a structured format.
  • Right to Object: You may opt out of marketing communications at any time.

To exercise any of your rights, please contact our support team. We will respond within 30 business days.

8. Data Retention Period

Pkok1 does not retain your information longer than necessary. Retention periods depend on the type and purpose of the data:

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: Retained for up to 5 years after verification is complete.
  • Gaming logs: Up to 2 years for security and dispute resolution purposes.
  • Cookies & Session Data: At the end of a session or a maximum of 90 days.
  • Support Contact: Up to 1 year after the issue is resolved.

Upon expiry, your data is securely deleted or anonymized so you can no longer be identified in any way.

9. Protection of Minors' Data

Pkok1 strictly does not collect or store information from anyone under the age of 18. Our platform is intended exclusively for adults.

  • Age verification is mandatory at the time of registration.
  • If a user is suspected to be a minor, their account is immediately suspended and their data deleted.
  • If you have concerns, please contact our support team — we will act promptly.

For Parents: If you suspect your child is using this platform, please contact us immediately. We will investigate and take action within 24 hours.

10. Policy Changes

Pkok1 may update this Privacy Policy from time to time to reflect business or legal changes.

  • At least 7 days' notice will be posted on the platform before any changes take effect.
  • For major changes, an SMS will be sent to your registered number.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Last Updated: January 2026. Next scheduled review: July 2026.

Why is pkok1 trusted with your privacy?

The core pillars of our data protection that keep your information secure at all times

256-bit SSL Protection

Every data transfer is secured with bank-grade 256-bit SSL encryption. Your information cannot be read by any third party.

Personal controls

You have the full right to view, correct, or delete your information. Simply contact our support team.

Data is never sold

Pkok1 never sells your personal information to any third party. Your data exists solely to serve you.

Regular security audits

Independent security experts regularly audit our systems. Any vulnerabilities discovered are addressed immediately.

Transparent Cookies Policy

We use only essential cookies. There is no advertising tracking, and your browsing habits are never sold.

24/7 Support

Our support team is always here to help with any privacy-related questions or concerns.

Privacy Policy FAQ

Questions users ask most frequently

Yes, pkok1 stores national ID information using AES-256 encryption. Only authorized members of the KYC verification team may access this data. Once verification is complete, the information is archived and kept outside of regular use.

You may request deletion of your data. However, financial transaction records must be retained for a specified period due to legal obligations. To close your account, contact our support team — we will delete everything we are permitted to remove.

Yes. pkok1 stores payment information in encrypted form and uses it only during transaction processing. Mobile Banking, Nagad, or Rocket numbers are never displayed directly in the platform's logs or reports — they are always masked.

The pkok1 app does not collect GPS location data. We only derive an approximate location from your IP address, which is used solely to ensure security and enforce geographical restrictions.

If you believe pkok1 has violated your privacy rights, please file a complaint with our support team immediately. We will begin an investigation within 48 hours and provide a resolution within 7 business days.

Your privacy is protected — get started now!

Your information is completely safe at pkok1. Join a platform you can trust and enjoy with confidence.

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